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KMID : 1002520220160040135
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Korean Journal of Health Service Management
2022 Volume.16 No. 4 p.135 ~ p.147
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Social Workers’Perceived Importance, Performance, and Needs Analysis of Tasks in Individualized Support Service for Older Adults
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Kim Yu-Jin
Park Soon-Mi
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Abstract
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Objectives: This study is to examine the difference between the level of perceived importance and performance of social workers’ tasks in individualized support service for older adults and to identify their needs for job training and education related to their role as social workers.
Methods: A nationwide survey of social workers in charge of individualized support service program, and 471 people responded. The corresponding sample t-verification and importance-performance analysis(IPA) technique were used for data analysis.
Results: Both perceived importance(M=4.40) and performance(M=4.16) were high in most tasks, and the level of perceived importance was higher than that of performance. Additionally the statistically significant differences were found in 29 of the 35 tasks on verifying the difference in perceived importance and performance of tasks. Finally, the IPA results were classified into four areas and organized.
Conclusions: Based on the results, we suggest a strategic plan for developing and implementing a curriculum that can improve the difference between perceived importance and performance of social workers' tasks.
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KEYWORD
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Individualized Support Service, Older Adults, Importance-Performance Analysis, Job Performance
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